Citrix you cannot login at this time please close your browser Untick the box of "remember my logon method" and refresh the page. ), REST APIs, and object models. g. To delete everything, select All time. Jan 3, 2017 · Citrix StoreFront is able to handle Logins with SmartCards, and after a successful SmartCard Login you cannot Logoff and Login again before you close the Browser, you will see this message: You have logged off successfully. After looking in event logs, I saw that it was complaining that the certificate was issued for the domain but the request came from an IP. IntelliSchool Metro & Glendale $55,036 Teacher Salaries Avg FY25 $54,545 Teacher Salaries Avg FY24 $491 Increase in Avg Salary. The . Open a new internet browser (making sure all others a Jan 16, 2020 · It will take you to the log off page. Open a new internet browser (making sure all others a Issue: when you attempt to login to https://redhenremote. Technical details: - Citrix Receiver 4. On your computer, open Chrome. If you know that Citrix Workspace is already installed on your computer, but when you click on the HCHB R2 icon, HCHB doesn't open, click the link and follow the steps in the associated document. 3) Clear your browser cache (varies by browser). 9% Avg Increase $43,254 Teacher Salaries Avg FY18 Sep 16, 2020 · Chrome. 2) Close your browser and re-open. Problem: “ I am having problems configuring or using my existing [Citrix] Workspace app for iPhone or iPad. Aug 22, 2024 · As users log on to Citrix Virtual Apps and Desktops, the Monitor Service tracks the phases of the logon process. Apr 1, 2021 · Solution 1. Issue: when you attempt to login to https://redhenremote. At the top right, click More . To fix this problem, Allow relogin without browser close. If none of these resolve the issue or if you need assistance with a particular option, feel free to reach out to SMCC IT HelpDesk. domain. The store account adds fine but upon clicking "Logon", it reports "your apps are not available at this time. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the sample code. They are the end user. PowerShell is a cross-platform (Windows, Linux, and macOS) automation tool and configuration framework optimized for dealing with structured data (e. Sep 18, 2019 · Thanks, Shalini for the clue. If the Primary zone contains only one Delivery Controller and this Controller fails, this issue may occur. May 4, 2023 · After you login to the gateway and logoff from the gateway or storefront url, when you try to login again on the same browser or same tab, you might end up in the error, “You cannot login using smartcard. 15 LTSR environment consisting of the following: CITRIX-NS01 (NetScaler VPX) - Running version NS13. For example, if your users enter https://gateway. Link here: If R2 doesn't open the first time, what to Apr 19, 2017 · Once you then refresh the page or browse to the StoreFront again without closing your browser you’ll receive the message “You cannot login using smart card”. Mar 29, 2014 · I had the problem that the Delivery Controller could not be set to Transport Type: HTTPS from the Store. Following events can be seen on the storefront server : Security events logs : Event 4625, Microsoft Window security auditing Failure Information : Failure Reason : User not allowed to logon at this computer. Please try again in a few minutes or contact your helpdesk with this information: Cannot contact STORENAME". 0 36. While this is an intended protection mechanism the wording is just confusing for users. 4) Open a private or incognito browser window. Assuming this is your computer, you can download the latest Citrix Workspace App from here and can try using the /forceinstall parameter as described here which I would do from an elevated command prompt (run as administrator). You could try to force disabling single sign on with the registry entry in article that way you know that your domain creds will get passed instead of your workstation credentials GL If you Dont have Authenticator App or for Citrix Multi-Factor Authenticator (MFA) related issues, please refer to Citrix Multifactor Authentication Troubleshooting. Solution: If you are having trouble with modifying the configuration for the Workspace app on your iPhone or iPad, or adding a new connection configuration, or if your Workspace app is just behaving strangely, it may be easiest to delete the Workspace app from the device altogether When you logoff, it won’t let you log on again unless you close your browser and reopen it. The phases begin from the time the user connects from Citrix Workspace app to the time when the app or desktop is ready to use. © 2025 Cloud Software Group, Inc. It will take you either to the logon page straight away or to another page that asking you to go to the logon page. Be sure to back up the registry before you edit it. com account/resource is denied, User must contact their account respective. All the solutions I find don't have the same problem or setup. HTTP worked fine. com, you receive the following error: Solution: Close out of all internet browsers. I just set up a new Citrix XenApp 7. Just login with your username & password as per normal. Sorry to interrupt Close this window Method 1 : To add a static entry to the Windows client hosts file, follow these steps : 1. © 2025 Cloud Software Group, Inc. 16K subscribers in the Citrix community. If the DNS service is disabled in the network and you still require FQDN; alternatively, you can use host entries inside the Windows hosts file. Access denied: If access to an existing citrix. The Session Logon tab contains the Logon Duration phases chart with the various logon phases plotted. . Select the Stores node in the left pane of the Citrix StoreFront management console and, in the Actions pane, click Manage Beacons. nc, using C CTX226466-error-your-apps-are-not-available-at-this-time-please-try-again-in-a-few-minutes-or-contact-your-help-desk-with-this-information-cannot-contact-store CTX Number CTX226466 Either way it might be passing your workstation credentials to the domain hosted Citrix Apps/Desktop solution. com into their browser, you need to have a NetScaler instance defined in StoreFront with the same name: I have a user trying to log into the platform but they are hitting "cannot complete your request" after a successful login The URL they use is the same one as all the other external users including myself and works fine for me and no one else has raised an issue. Status : 0xC000006E Citrix Delivery Service event logs : Event 1, Citrix Domain Service Aug 15, 2013 · I've had a search through the forums and haven't really seen a clear answer. Loading. All rights reserved. So mak Nov 18, 2019 · It means that the URL of the NetScaler gateway that the user entered into their browser does not match any of the ones defined to StoreFront. They do not have access to the F5, NetScaler, StoreFront, Director/Monitor, or anything beyond their endpoint. 5) Reboot your computer. 0 client Nov 7, 2019 · I've been looking for a solution for my problem, and I can't seem to find one. 27. All - Please read OP's post. At the top, choose a time range. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Open your text editor in Administrator mode. Sorry to interrupt Close this window We don't know what software is on your computer or it's even your personal computer that has issues. Use Registry Editor at your own risk. Nov 12, 2021 · Although the copyright in the code belongs to Citrix, any distribution of the sample code should include only your own standard copyright attribution, and not that of Citrix. I hope it'll help you guys. ". partners or distributor must contact internal sales. Correct external beacon settings to specify at least two highly available external beacon points that can be resolved from public networks. Ensure you enter the correct Fully Qualified Domain Name (FQDN) to the XML server(s). Nov 26, 2020 · Only certain users cannot log on to storefront. What helped me is adding storefront machine account into windows domain group named Windows Authorization Access Group. JSON, CSV, XML, etc. As prerequisites, the Primary zone should have at least two Controllers for redundancy. Click More tools Clear browsing data. lsknwhy xtzrj enj rwlurbeu hdkng wzhzt suk boaljj znop ediy